Careers at eCabs

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Business to Business Executive (B2B Exec.)

The Business to Business Executive is responsible for the nurturing and handling of the B2B function of the Company, through which services are provided to corporate clients holding accounts with the Company. The B2B Executive is generally accountable for managing a broad and extensive relationship with the corporate client base, ensuring that longer-term strategic transport solutions are developed and adequately maintained. The role entails a thorough understanding of business transportation requirements hence requiring a strongly motivated person that can meet customers’ expectations timely and professionally.

Call Centre Team Leader

Reporting to the Call Centre Manager, the primary role of the Team Leader is to mentor, coach, monitor and support a team of Customer Service Agents deliver best in class service across all customer contact channels.  This includes providing feedback, coaching and training, as well as managing employees through personal performance management plans to ensure KPI targets are achieved.  The Team Leader is also key in ensuring support is provided to contact centre staff with complex customer queries, and workload is efficiently managed. This role belongs to someone who is passionate about people, with particular accountability on people management and operational support.

Front End Developer

Reporting to the Software Manager and senior management, the chosen candidate will contribute to the delivery of systems, which will change the transport industry both on a local and international level.With a minimum of 4 years’ experience working in a software development role, you are expected to be proficient in Front-end technologies, have experience in building enterprise grade systems which are robust, scalable, highly performant and secure, and finally be open to learn the latest cutting edge technologies and patterns.

Full stack developer

Job Summary: Reporting to the Head of Technology, the chosen candidate will contribute to the delivery of systems, which will change the transport industry on an international level. With a minimum of five years’ experience working in a software development role, you are expected to be proficient in OO languages (especially Java and related technologies), have experience in building enterprise grade…

Driver - Full Time

Drives private vehicles used for the transportation of customers.

Call Centre Agent

This position calls for smart, well organised, self-motivated individuals with strong communication skills. The successful candidates will be responsible for their contribution to the overall operational performance of the contact centre. Fluent in Maltese, English and at least one additional language

Logistics Coordinator

We are looking for competent Logistics Coordinator to oversee and facilitate the service chain operation of the company. We are looking for individuals are willing to work in a challenging, dynamic and rewarding environment, and who are ready to take their career to the next level. The selected candidates will form part of the operations team that coordinates vehicles and processes to achieve the effective delivery of passengers. We are looking for individuals, who are well-versed in supply management principles and practices, have great record-keeping abilities and a customer-oriented approach. The ultimate goal is to ensure the smooth operations of a variety of channels aiming for maximum efficiency.